Policies

Cancellation Policy

Deposit of first nights stay is required to book at Shawnigan Hills.  If your reservation is cancelled more than seven days in advance of your check in date, the deposit will be refunded.  If reservation is cancelled within seven days of the check in date, deposit will be kept. The full amount for the reservation is due three days ahead of check in.   If a reservation is not cancelled, the full amount of your stay will be charged.  If we are able to book some or all of the nights booked, a refund for those nights will be refunded. 

Payments

Payement for the suite can be made via e transfer (nbaxendale@shaw.ca) or we will send you a payment request through Pay Pal. 

Check In

Check-in is from 3 pm to 10 pm.  We would appreciate you letting us know approximately what time you will be checking in.  .  In this way, we will be able to anticipate your arrival Nancy or Brad will  meet you. We do have a self check in as well. Early check in may be available on request

Check Out

Check out by 11:00 am 

Pet Policy

Although we love animals, we cannot accommodate pets.

Quiet Hours

Quiet hours are between 11pm and 7:00 am